Image Skincare is an evidence-based clinical skin care company, providing professional skincare products and effective skincare solutions in over 60 countries worldwide. The most innovative brand in the industry, Image Skincare consistently produces the latest anti-aging, balancing, hydrating, and illuminating technologies to further our mission of helping the world to Age Later™.

Virtual Training & Engagement Manager

The Virtual Training & Engagement Manager will be a dynamic leader responsible for driving revenue growth for our personal and aesthetic school businesses while fostering an engaged community of estheticians. This role is perfect for a charismatic, strategic, and organized individual with a passion for skincare, education, and community building. The successful candidate will deliver impactful virtual training, develop operational protocols, manage revenue streams, and create engaging content to strengthen our "Esti-Bestie" community and elevate our brand’s presence.

Key Responsibilities:

Revenue Management: Develop and execute strategies to meet revenue targets for aesthetic schools and personal business accounts by identifying upsell/cross-sell opportunities and fostering strong client relationships.
Virtual Training Delivery: Design and deliver engaging virtual training sessions for aestheticians, focusing on product knowledge, advanced skincare techniques, and client engagement best practices to drive professional growth and business success.
Protocol Development: Create and implement efficient operational protocols for aesthetic school programs, ensuring consistency, scalability, and a high-quality learning experience that supports revenue goals.
Community Engagement: Build and nurture the "Esti-Bestie" community by fostering collaboration, moderating the private Facebook group, and creating an inclusive environment that encourages esthetician participation and loyalty. Educate estheticians on effective social media strategies, including content creation, branding, and audience engagement, to empower them to grow their businesses and contribute to community growth.
Podcast Production: Produce and host the Image Reimagined Podcast, securing industry-leading guests to discuss skincare trends, ingredients, and innovations, ensuring high-quality content that enhances community engagement and brand authority.
Cross-Functional Collaboration: Partner with sales and marketing teams, leveraging data-driven insights to personalize customer experiences, maximize retention, and achieve revenue objectives.
Community Growth: Develop strategies to attract and onboard new estheticians, emphasizing the value of partnering with Image, and professional development to expand the community and support revenue goals.

Qualifications:

3+ years of experience in training, community management, or social media management, ideally in the beauty or skincare industry.
Proven track record of driving revenue growth through strategic programs or client engagement initiatives.
Strong knowledge of skincare, ingredients, and industry trends, with a passion for esthetics.
Experience creating and managing social media content across platforms (Instagram, Facebook, TikTok).
Exceptional public speaking and presentation skills, with experience delivering virtual or in-person training.
Proficiency with virtual training platforms (e.g., Zoom, Microsoft Teams) and content creation tools (e.g., Canva, Adobe Creative Suite).
Excellent organizational and project management skills, with the ability to prioritize and manage multiple initiatives.
Charismatic, approachable, and adept at connecting with diverse audiences.
Ability to work independently in a remote environment while collaborating effectively with a distributed team.

Preferred Skills:

Licensed esthetician or professional experience in the skincare/beauty industry.
Experience with podcast production or distribution platforms (e.g., Spotify, Apple Podcasts).
Familiarity with social media analytics and community engagement metrics.
Experience with influencer outreach or securing guest speakers.

Benefits Available:

9 Paid Holidays
Medical, Dental, Vision and Life Insurance (after 30 days of employment)
401 (k) (after one year of service)
Employee Corporate Discount Program
PTO (Paid Time Off)

Trade Marketing Assistant Manager

This position reports directly to the Marketing Manager and will help manage the IMAGE Skincare commercial strategy. The Trade Marketing Manager is responsible for developing exceptional sales support tools as well as the execution of the brand’s 360 trade marketing plan to drive customer awareness and enhance consumer experience for omnichannel growth.

This position collaborates closely with sales, brand marketing, digital, education, operations, and finance on the development of all marketing and sales support programs to meet company objectives, ensure seamless and timely execution that is on budget and on brand. This role will leverage cross-functional relationships to successfully manage projects end-to-end through the complete life cycle of all major marketing campaigns and sales tools.

Trade & Merchandising Development

• Drive adaptation of all marketing materials (merchandising, print assets, promotions) and vital content for channel-specific (D2C, B2B) needs that strongly support campaign objectives.
• Work cooperatively with the supply chain team and other internal partners to guarantee on-time delivery of all campaign support materials
• Own the development and execution of the Monthly Sales Newsletter
• Lead execution according to budgets and timeline requirements
• Lead the briefing of marketing tools and collateral for customer-specific programs and in-salon/medical practice needs.
• the Merchandising Glossary, be the source of truth and ‘expert’ of all merchandising initiatives.

Promotional Strategy

• Assist Trade Marketing Manager in the strategic development, management, and execution of the IMAGE Skincare B2B Promotional plan end-to-end.
• Develop promotional strategy in line with strategic objectives addressing/connecting customer needs with industry trends with an eye towards brand positioning.
• Craft Promotional key messaging and marketing direction aligned to brand standards, guide copywriters in tone of voice. Proof assets before they go-to market.
• Own B2B Promotional Calendar updates and maintenance, collaborate with key stakeholders as needed to drive initiatives forward and anticipate roadblocks
• Prepare presentations for executive review and approval

Sales & Marketing Relationship Management

· Manage timely delivery of information and assets to the field sales team in clear and organized manner; coordinate monthly presentations to the field sales team
· Manage and coordinate the development of marketing campaigns and programs for key national accounts
· Run internal status meetings with sales team with clear objectives, agenda items, and next steps.
· Proactively identify opportunities for process improvement, be instrumental in developing strong ways of working that align with growth and market objectives
· Work collaboratively with the education teams to ensure sales support strategy aligns with sales target achievement

Additional duties and responsibilities:

Competitive Intelligence & Insights
· Contribute to campaign development by conducting competitive analyses in the professional skincare space and other
· Regularly report competitive activity, category market trends, and best practices to gather business intelligence that informs product positioning and commercialization strategies.
· Identify growth opportunities to inform our future plans and reinforces our market positioning
· Assist the Director, Global Brand Marketing in the development of competitive charts and collateral for field and internal use

Post Mortem Reporting

• Analyze and report on promotional activities performance, level of spending by promo by customer and by channel.
• Evaluate key programs results against established KPIs, leveraging cross-functional teams as needed for ROI details. Incorporate any key learnings and successes into future plans and communicate across the organization.
• Analyze and report on sales trends and results to adapt and pivot, where needed. Regularly tap into insights and results from a variety of market research tools to inform plans.
• Conduct post-mortem reports (quantified and qualitative) for major campaigns to highlight key learnings and how they will be integrated into future campaigns/programs.

Qualifications

· 2+ years of experience in marketing, preferably in the beauty or consumer goods industries
· Bachelor’s degree in Marketing, Business, Economics or a related field; beauty business related coursework a plus
· Excellent verbal and written communication skills, strong follow-up and meeting management skills
· Command of layout and design software to create end-consumer marketing flyers (PowerPoint, Canva, Adobe XD)
· Knowledgeable in Excel to perform data manipulation and analyses; previous experience in use of databases to extract insights a plus
· Excellent verbal and written communication skills, strong follow-up and meeting management skills
· Highly Organized and comfortable managing multiple projects in a fast-paced environment

Standards of Excellence

• Customer first - Become the organization go-to who represents the voice of the customer. Remain at the head-of-the-curve on the customer mindset and stay informed about the latest trends in the professional/medical space.
• Critical attention to Detail - Ensure that marketing materials are delivered to our client with zero factual, grammatical, or spelling errors.
• Move with Urgency – Excels in a fast-paced environment, recognize efficiencies, sense of urgency and takes initiative.
• Engaged with data and results – Capable of synthesizing complex information and data to the “so what” – identifying the key learnings that drive business decisions and create a strong rationale for marketing programs
• Proactive Team Player – Establish close collaborative relationships with key cross-functional partners, resolve conflicts, develop influence that ensures support for marketing plans. Provide direction to support teams to ensure alignment and powerful implementation.

Performance Metrics:

• Flawless execution of promotional campaigns & strategic initiatives across all platforms
• Effectively lead the creation, tracking, and implementation of marketing project plans for seamless execution
• Delivery of marketing collateral and in-trade tool on time and on budget, ensuring planning is taking place well in advance to allow for strong collaboration and sound execution.
• Exhibit outstanding proactive project management skills that ensure timely execution. Encourage cross-functional alignment and manage effective and clear communication with all stakeholders.
• Become the organizational go-to who represents and
• Advocates for as the voice of our B2B customers and their clients.

Benefits Available:

Sr Ecommerce Developer

Image Skincare is currently seeking new team members to join the fastest growing skincare brand in the industry. If you’re a high-energy, ambitious leader in your profession, we want to speak with you! Image Skincare is an evidence-based clinical skin care company, providing professional skincare products and effective skincare solutions in over 60 countries worldwide. The most innovative brand in the industry, Image Skincare consistently produces the latest anti-aging, balancing, hydrating, and illuminating technologies in our products. Our philosophy: Image Now, Age Later™
As a Senior Shopify Developer, you will be responsible for overseeing the development and maintenance of Shopify-based eCommerce stores for IMAGE Skincare web and mobile sites. This includes customizing themes, developing custom apps, ensuring optimal performance, and integrating third-party services. You will work closely with designers, product managers, and other developers to achieve our business goals.
The Sr. Shopify Developer will be a member of IMAGE Skincare’s Information Technology team and will work closely with internal stakeholders, cross functional teams, external vendors, and service providers.

Duties and responsibilities

· Gather and document functionality requirements and specifications, and recommend best approach for delivering web and mobile functionality
· Participate in the evaluation and selection of Ecommerce technologies
· Upgrade, maintain, support, and scale the Ecommerce platforms and related systems to meet evolving and growing user demands
· Awareness and staying current with security best practices and proactively implementing and maintaining security standards
· Work closely with cross-functional teams including Marketing, Sales, Customer Service, Finance, and Supply Chain as well as external service providers to provide deliverables
· Monitor and investigate ecommerce analytics for changes in performance and usability, such as page load times, bounce rate, conversion, etc.
· Develop and customize Shopify themes to create unique and high-quality storefronts.
· Build and integrate custom Shopify applications and features.
· Optimize Shopify sites for performance, scalability, and maintainability.
· Collaborate with UI/UX designers to ensure design feasibility and consistency.
· Implement third-party services and APIs to enhance site functionality.
· Troubleshoot, test, and maintain core product software to ensure strong optimization and functionality.
· Lead and mentor junior developers, providing guidance and technical expertise.
· Stay up-to-date with industry trends and best practices to continually improve the store's performance and features.

Qualifications

· Bachelor’s Degree in Computer Science or related field
· 5+ years’ experience leading Shopify Plus app development and deployment in a large, multi-store complex systems environment
· Must have deep expertise in HTML5, JavaScript, jQuery, CSS, SCSS, React.JS, Liquid.
· Experience with Shopify API integrations, theme customizations, responsive themes, extensions and web services. Integration with SAP B1 a plus
· Experience using Google Clouds Services, Google Analytics is a plus.
· Proficiency with SEO best practices, digital marketing, email marketing and conversion rate optimization
· Experience with standard IT processes, including Agile, SDLC, DevOps, capacity planning, and Change Control
· Experience using a source control repository such as GitHub
· Desire to continuously learn and stay current with IT industry developments and trends
· Strong problem solving, analytical and critical thinking skills, with an ability to mitigate risk, communicate effectively, and facilitate problem resolution
· Ability to self-manage and motivate, to work well under pressure and manage multiple projects at the same time, using sound judgment
· Strong cross-functional collaboration skills and the ability to work effectively with diverse stakeholders and contributors, internally and externally
· Excellent written and verbal communication skills across both business and technical audiences
· Exceptional time management and organizational skills, with astute attention to detail and accuracy
· Excellent knowledge of Microsoft Office applications (Word, Excel, Access, PowerPoint, SharePoint, Outlook)

Benefits Available:

Medical, Dental, Vision and Life Insurance (after 30 days of employment)
401 (k) (after one year of service)
Employee Corporate Discount Program
PTO (Paid Time Off)
9 Paid Holidays

BUSINESS DEVELOPMENT MANAGER

Prepare to be SKINspired! Image Skincare is currently seeking new team members to join the fastest growing skincare brand in the industry. If you're a high-energy, ambitious leader in your profession, we want to speak with you! Our Philosophy is simple. Image Now. Age later™. Image Skincare is an evidence-based clinical skin care company, providing professional skincare products and effective skincare solutions in over 60 countries worldwide. The most innovative brand in the industry, Image Skincare consistently produces the latest anti-aging, balancing, hydrating, and illuminating technologies to further our mission of helping the world to Age Later™.

**Mandatory Qualification: Licensed Esthetician Preferred

Michigan
Utah
Raleigh, NC
Long Island & Queens

In partnership with the Corporate Sales Office, identify and execute strategies to educate and obtain sales orders from dermatologists, plastic surgeons, spas; medical spas, and licensed Estheticians.
Meet with clients and prospects face-to-face at least 4 days per week to grow sales, facilitate training and handle service needs.
Identify and recommend new customer accounts and provide exceptional service and support to existing accounts for the purpose of taking sales orders.
Provide ongoing product and skincare training for the purpose of soliciting sales orders.
Support accounts with brand positioning and merchandising materials provided from Corporate.
Be the face of Image, demonstrating professionalism, Image brand expertise, as well as proactive contact and support of the territory.

Duties and responsibilities

Must be enthusiastic and motivated by sales and prospecting
Embraces the notion of being a “road warrior” and travel daily throughout the territory to meet clients
Enjoys the "hunt" of prospecting and able to produce outstanding results to grow the business
Partner with RM & Corporate to strategize
Participate in monthly, quarterly and annual planning with Corporate
Meet and exceed sales order targets in assigned territory
Utilize Salesforce and any other required tools as instructed
Identify potential growth areas, identify and recommend new accounts to Corporate
Prospect territory and grow existing business
Achieve scorecard goals and targets
Provide outstanding service to all accounts and prospective accounts
Demonstrate expert product and ingredient knowledge
Prepare and conduct training and educational seminars for the purpose of soliciting sales orders
Participate in new hire training, corporate and regional sales meetings, new product training seminars and trade shows
Frequent travel within assigned Territory – 80%+ of the time; some travel to regional and corporate office events
Other duties as assigned

Qualifications

Current Esthetic License preferred
Medical aesthetic sales experience with pre-existing relationships within assigned territory preferred
Knowledge of Image Skincare (experience with brand preferred)
Live in major city - or not more than 30 minutes from major city in the territory
Dependable transportation required (note that forms of transportation other than driving must be comparable in terms of travel time and cost to the company)
Minimum of 2 years of proven sales experience in quota driven role with preference given to experience in dermatological, medical device, or specialty pharmaceutical sales
Must have a substantial book of business within the specific territory to leverage for Image
Excellent computer skills and knowledge utilizing CRM systems, such as Salesforce
Strong business acumen and ability to understand market opportunities
Excellent communication skills, both written and verbal
Ability to thrive in a highly driven culture that is performance based, fast paced, and results oriented
Must always maintain a high degree of integrity and be highly ethical
Must live in specific territory. This is not a remote position.

Benefits Available:

9 Paid Holidays.
Medical, Dental, Vision and Life Insurance (after 30 days of employment).
401 (k) (after one year of service).
Employee Corporate Discount Program.
PTO (Paid Time Off).

CRM Manager

Campaign Development & Execution
Plan, create, and execute impactful email campaigns for our D2C and B2B Klaviyo channels that align with brand goals, promotional priorities, and key initiatives. Collaborate with the creative team by providing clear and comprehensive briefing emails to ensure cohesive and effective campaign assets.

Email Calendar Management
Develop and maintain a detailed email marketing calendar for our D2C and B2B Klaviyo channels to ensure the timely execution of campaigns, launches, and brand projects.

Audience Segmentation & Personalization
Utilize audience segmentation and personalization strategies for each of our Klaviyo channels to improve email relevance, engagement, and performance.

Scheduling & Deployment
Implement efficient scheduling and deployment processes for each of our Klaviyo channels to ensure all campaigns are delivered within optimal timeframes to maximize engagement.

Performance Analysis & Reporting
Regularly analyze email performance metrics, including open rates, click-through rates, and conversions, for our D2C and B2B Klaviyo channels. Provide in-depth performance reports that highlight trends, benchmark campaigns, and identify opportunities for optimization. Use insights to refine overall email marketing strategies, including KPI updates and competitive performance benchmarking.

A/B Testing & Campaign Optimization
Conduct A/B testing for subject lines, content, and design elements to consistently enhance engagement, performance, and effectiveness across our D2C and B2B Klaviyo channels.

Cross-Functional Collaboration
Work collaboratively with creative, product, and marketing teams to ensure messaging alignment and consistency across all brand touchpoints for our D2C and B2B Klaviyo channels.

Database Management
Perform routine database cleaning and maintenance for each of our Klaviyo channels to ensure data accuracy and compliance.

List Integration for Paid Ads
Regularly update and manage email lists for use in paid ad targeting strategies to enhance audience reach and effectiveness.

Technical Expertise
Familiarity with API integrations to support advanced email marketing capabilities is a plus.

Preferred Qualifications and Skills

• Experience: 2-5 years in email marketing or digital marketing, with a preference for candidates with expertise in the skincare, beauty, or lifestyle industries. That includes experience in managing more than one Klaviyo account to demonstrate adaptability and comprehensive platform knowledge.
• Proficiency in Klaviyo: Hands-on experience managing campaigns, segmentation, and analytics within Klaviyo is a must.
• Organizational Skills: Strong calendar and scheduling management capabilities, ensuring all campaigns are executed with precision and timeliness.
• Technical Knowledge: Basic understanding of HTML/CSS for editing email templates is a plus.
• Attention to Detail: High level of accuracy in execution, ensuring technical and content-related errors are minimized.
• Industry Knowledge: Familiarity with the skincare or beauty industry’s audience preferences and behaviors is highly desirable.
• Marketing Tools: Experience with Klaviyo, Triple Whale, Adobe Creative Suite, Canva, and project management tools like Asana.
• Communication Skills: Excellent verbal and written communication skills to collaborate with cross-functional teams and non-technical stakeholders.

Benefits Available

• Medical, Dental, Vision and Life Insurance (after 30 days of employment)
• 401 (k) (after one year of service)
• Employee Corporate Discount Program
• PTO (Paid Time Off)
• 9 Paid Holidays

Events Manager

This position reports directly to the VP of Global Events and helps support and enhance the organization’s event services department by carrying out directives given. The Events Manager is expected to have a passion for special events, the ability to translate an event vision into reality, have the highest standards and exceptional attention to detail.

Duties and responsibilities

· Oversees all aspects of setting up in-house Corporate Events.
· Assists in the operation of large scale corporate events: Sales Meetings, Summits, Launch Parties, Partnership Events and Tradeshows. This will include handling nametags, materials, notebooks, packages, gift bags, registration lists, seating cards, venues, travel, vendors, and other large and small details.
· Responsible for booking travel arrangements for large and small scale events.
· Maintain events warehouse, ensuring it is organized and clean; maintain inventory list; order, receive and events warehouse items as needed. Deploy to event venues as needed.
· Work closely with Warehouse to coordinate availability of any marketing materials, collateral, products, packaging, etc. as needed for events.
· Serve as a liaison with all current vendors. Responsible for out-sourcing vendors and requesting proposals.
· Coordinate and monitor event timelines and ensure deadlines are met.
· Keep track of event purchases, receipts and invoices.
· Prepare event debrief reports and coordinate follow up.
· Support events department by researching for new event opportunities.
· Propose new ideas to improve the event planning and implementation process.
· Other duties assigned.

Qualifications

· College degree preferred or equivalent experience
· 2-4 years of special events coordinating experience; including venue management and travel arrangements.
· Excellent communication skills, including writing, proof reading skills, and speaking.
· Effective team player: ability to work closely and effectively with Sales, Marketing, Education, the Executive Office, the Warehouse, and any internal / external parties as required.
· Highly organized. Ability to manage multiple simultaneous projects and work assignments.
· Able to work under stress, problem solve and execute under tight deadlines; 24/7 mentality.
· Excellent negotiations skills. Assertive, able to influence others to get things done.
· Proficient using the Web to conduct research, event administration and procurement; proficient with the latest versions of Microsoft Outlook, Word, Excel, PowerPoint.
· Ability to accomplish projects with little supervision.

Physical requirements

· Domestic and international travel, some weekend travel required – must be able to travel.
· Sit and stand for long periods of time; Reach, bend, pull, lift comfortably
· Be able to lift up to 40 lbs.

Benefits Available:

Apply Now

Job Opportunities

Virtual Training & Engagement Manager

Trade Marketing Assistant Manager

Sr Ecommerce Developer

BUSINESS DEVELOPMENT MANAGER

CRM Manager

Events Manager

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